Service and Support at TWFWe are always striving to ensure the professional implementation of our customers' projects through offering an extensive range of services.
On-site service - worldwide
Our machines are used globaly. We are providing an efficient and flexible customer service to keep potential machine stoppages at construction sites as low as possible.
With our optimally equipped customer service vehicles and our highly skilled technicians we guarantee quick and reliable support and a fast supply of spare parts on-site.
Own mechanical workshop
In our mechanical workshop all machines and devices are maintained and repaired by our highly qualified staff.
After each use the machines and devices are cleaned and exhaustively tested.
In preparation for upcoming inspections and maintenances the machines are labelled with our inspection certificate. (§11 AM-VO)
All settings and maintenance operations are made according to the manufacturer's instructions using genuine parts.
Technical assistance for your project
Our specially trained technical consultants create an individual project concept for your project (planning, static calculations, etc.) and are available if required during the construction phase.
ContactIn the event of any technical problems we are available on our Service-Hotline
+43 1 865 33 33 and with our service e-mail.